Effective Date: 12^th May, 2025
Last Updated: 12^th May, 2025

Wheelsmart is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wheelsmart.in, use our services, or interact with us through other digital platforms.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

1. Personal Information

• Full Name
• Contact Number
• Email Address
• Physical Address
• Government ID (for verification or finance purposes)
• Payment Information (where applicable)

1. Vehicle Information

• Make, Model, Year, Registration Number
• Ownership documents
• Service history (if provided)

1. Usage Data

• IP address
• Browser type and version
• Pages visited and time spent
• Referring websites or platforms

1. Location Information

• If enabled, we may collect location data for nearest showroom suggestions or vehicle pickup services.

2. How We Use Your Information

We use the information we collect to:

• Facilitate buying, selling, financing, and exchanging of vehicles
• Process your inquiries, appointments, and requests
• Improve website performance and user experience
• Provide personalized recommendations and offers
• Communicate important service-related information
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Trusted third-party service providers for financing, insurance, documentation, or logistics
• Regulatory and government bodies when required by law
• Internal departments across our network of consultancies for service coordination

All third parties are required to protect your information and use it only for the services they provide on our behalf.

4. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to:

• Understand user behavior on our website
• Enhance your browsing experience
• Deliver relevant ads and promotions

You can manage or disable cookies through your browser settings, though this may affect certain functionalities on our website.

5. Data Security

We implement industry-standard security measures, including:

• SSL encryption for secure transactions
• Firewalls and access controls
• Regular security audits and data protection protocols

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

As a user, you have the right to:

• Access, correct, or update your personal information
• Request deletion of your data (subject to applicable laws)
• Opt out of marketing communications
• Withdraw consent for specific data uses

To exercise any of these rights, please contact us at support@wheelsmart.in.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that we have collected personal data from a child, we will take immediate steps to delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please check back periodically to stay informed.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, you can reach us at:

Wheelsmart Customer Support
📧 Email: support@wheelsmart.in
📞 Phone: +919154291199
📍 Address: #43-9-166, opp. Yamaha showroom, TSN Colony, Visakhapatnam.

Your trust is important to us. We’re committed to protecting your information and using it responsibly to serve you better.